Free Domestic Shipping
Free domestic shipping within the United States applies to all orders.
The term “domestic” means all 50 United States, District of Columbia, 5 territories (American Samoa, Guam, Northern Mariana Islands, Puerto Rico, and Virgin Islands), Federated States of Micronesia, Marshall Islands, Palau, as well as the Armed Forces Americas, Armed Forces Europe, and Armed Forces Pacific.
Order Fulfillment and Shipping
All orders will typically be shipped by United States Postal Service (USPS) Priority Mail. Occasionally, orders may be shipped by UPS Ground. Delivery for both services is 1-3 business days, depending on the shipping address.
Smooth Sailing Guide eBook
The ebook will be delivered to you by email immediately following your order. This will be a SEPARATE email from your order confirmation email, and will have the following Subject line: "Thank you for your order - your additional information is ready"
This email will include a link to download the pdf ebook (file name = Smooth_Sailing_Through_Scouts.pdf).
The PASSWORD and instructions for opening the pdf file will be included with your order confirmation email.
Both your order confirmation email (with ebook password), and the second email with the ebook pdf link, will be sent from firstname.lastname@example.org. Please check your Spam/Junk folder if you do not receive these 2 emails immediately following your order.
Tracking and Shipping Notices
Both shipping services offer tracking. When your binder has been shipped, you will receive a shipping confirmation notice that includes the tracking number. The notice will be emailed to the email address you provided with your order. If, when you placed your order, you selected the option to receive notices via SMS, the notice will be sent to the phone number you provided.
You will also receive a notice when the shipment is out for delivery, and another notice when the shipment has been delivered. If, for some reason, the tracking number is updated, you will receive a notice of that as well.
For information regarding returns, please visit our Return Policy page.
If you have questions, please visit our Contact Us page.